If you’ve suffered an injury or illness at a campsite that wasn’t your fault, you may be entitled to make a campsite accident claim and…
Claim compensation for a caravan park accident
If you’ve been injured at a caravan park due to the negligence of the operator, you could be eligible to make a caravan park accident claim.
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Caravan Park Accident Claims
If you’ve suffered an injury at a caravan park because of someone else’s negligence, you may be entitled to make a caravan park accident claim.
Holidays at caravan parks are usually fun and relaxing, but accidents can and do happen. These include slips, trips and falls, electrical incidents, fires, swimming pool accidents and food poisoning.
Caracan park owners have a legal obligation to keep you as safe as possible while using their premises. If your injury was caused by unsafe conditions, poor maintenance, or unhygienic conditions, you could be owed compensation.
To find out if you have grounds to make a caravan park compensation claim, call 0800 470 0474 for a free consultation with a legal adviser or request a call back.
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Do caravan parks owe a duty of care to visitors?
Caravan park owners and occupiers owe a legal duty to guests and visitors under the Occupiers’ Liability Act 1957. They must:
- Ensure all areas are well-maintained, well-lit, and free from hazards like potholes and loose paving stones.
- Keep facilities such as showers, toilets, laundries and swimming pools clean and safe for use.
- Implement and enforce clear health and safety rules in areas such as swimming pools and playgrounds.
- Ensure any equipment provided is in good working order and without defects.
- Carry out regular safety checks and repairs.
- Use proper warning signs to inform visitors of known risks.
- Adhere to hygiene standards in bars, cafes and restaurants in the caravan park.
Failure to meet these responsibilities could make caravan park operators liable for injuries that occur on their premises.
Am I eligible to make a caravan park accident claim?
A free consultation with a personal injury solicitor is the best way to find out whether you could claim compensation for the harm you suffered. They will ask you a few questions over the phone to determine whether:
- The caravan park’s operator breached their legal duty of care towards you.
- Their negligence led to a caravan park accident or incident.
- You suffered an injury or illness as a result.
- You are within the legal time limit to start a claim (usually three years).
If these can be established, you can proceed with a personal injury claim. Your solicitor will guide you through each step of the process and will help you gather supporting evidence to build the strongest claim possible.
What is the caravan park accident claims process?
If you were injured at a caravan park, taking the proper steps will help protect your health and legal rights. You should:
- Seek medical attention as soon as possible (even if your injuries seem minor) and keep your treatment records.
- Report the incident to the caravan park operator and ask for a copy of the accident report.
- Gather as much evidence as possible, including photos and witness contact information.
- Contact a personal injury solicitor experienced in holiday accident claims or public liability claims.
Your solicitor will further investigate your case and gather supporting evidence. Once they have all the details, they will send a letter of claim to the defendant and begin to negotiate a settlement on your behalf, if liability is admitted.
If the defendant does not admit liability, your solicitor will prepare to issue court proceedings and argue your claim in court. However, this is rarely necessary, as more than 96% of all personal injury cases are settled without going to court.
What evidence do I need to support a caravan site accident claim?
To make a successful claim against a caravan park, you must be able to prove negligence, the extent of your injuries and their impact on your life. The evidence you could use includes:
- Photographs or videos of the accident scene, including any hazards.
- Pictures of your injuries and damage to your personal items.
- CCTV or dashcam footage, if available.
- Copies of accident or police reports.
- Statements from witnesses to your accident.
- Medical records detailing the harm you suffered, the treatments received and your prognosis.
- Your testimony about how the incident occurred and how it has affected your life.
- Proof of financial losses and expenses, such as private treatments and loss of earnings.
Don’t worry if you don’t have all this evidence. Your solicitor will help you gather everything you need to support your claim against the site owner.
Types of accidents that could lead to a caravan park injury claim
The types of accidents that could lead to a successful caravan park accident claim include:
- Slips, trips, or falls on uneven ground, poorly maintained walkways or slippery surfaces.
- Injuries from broken or faulty equipment.
- Accidents in shared facilities like showers or kitchens.
- Carbon monoxide poisoning due to faulty gas appliances.
- Burns or electrocutions from unsafe power outlets or electrical equipment.
- Swimming pool accidents caused by chemicals, broken tiles or other hazards.
- Collisions between vehicles or with cyclists and pedestrians.
- Food and drink incidents in clubs, bars and restaurants at the caravan park.
- Assaults due to poor security measures.
If you were involved in a holiday park accident that was not your fault, you may be entitled to compensation. You could claim for an accident in any caravan park, including the most popular park operators in the UK, such as:
- Parkdean Resorts
- Haven Holidays
- Wyldecrest Parks
- Verdant Leisure
- John Fowler Holidays
Examples of injuries and illnesses you could suffer at a holiday camp or caravan park
Common injuries and illnesses suffered at caravan parks that could lead to a successful claim for compensation include:
- Soft tissue injuries, such as sprains, strains and tears to muscles, tendons and ligaments.
- Broken bones, ranging from minor wrist fractures to severe fractures of the hips.
- Head injuries, such as concussions or more severe brain trauma.
- Back and spinal injuries, including muscle strains, slipped discs and fractures.
- Food poisoning and allergic reactions to food, drinks and chemicals.
- Waterborne illnesses, such as Legionnaires’ disease.
- Burns and scalds from faulty appliances, hot water systems or fires.
- Cuts and lacerations caused by broken glass, rusty metal or other hazards.
- Drowning or near-drowning incidents due to a lack of proper safety measures.
- Psychological injuries like anxiety and PTSD caused by traumatic accidents or assaults.
Can I make a personal injury claim on behalf of a loved one who was injured at a caravan park?
If your loved one had an accident at a caravan park, you could be eligible to claim personal injury compensation on their behalf as their litigation friend. This process is used when the injured person is either:
- A child under the age of 18.
- An adult who lacks the mental capacity to handle a claim themselves (a protected party under the Mental Capacity Act 2005).
As a litigation friend, you will have to make decisions about the claim that are in your loved one’s best interests and ensure they receive the compensation they deserve. Your solicitor will explain your responsibilities and guide you throughout the process.
What is the time limit to claim compensation for a caravan park accident?
The Limitation Act 1980 imposes a 3-year time limit to make a caravan park or campsite accident claim, starting from either:
- The date you suffered your accident or injuries.
- The date your injuries were diagnosed and linked to negligence at the caravan park.
There are a few exceptions, such as:
- Claims on behalf of children have no limitation date. Once the child turns 18, they have until 21 to pursue a claim for a caravan park accident themselves.
- The time limit is suspended if the claimant is a protected party and cannot handle legal proceedings.
- You have two years to make a CICA claim for a criminal assault at a caravan park.
How much compensation could I receive for a caravan park injury?
Each case is unique, so there is no fixed amount of compensation awarded for a caravan park accident. This will be calculated based on two types of damages:
- General damages cover your injury or illness and the pain, suffering and loss of amenity it has caused you.
- Special damages cover the financial losses and expenses incurred as a result, such as loss of earnings, private treatments and care costs.
You can use our online compensation calculator to get an estimate of your compensation prospects within minutes.
Can I make a compensation claim on a No Win No Fee basis?
If you are entitled to compensation for an accident while staying at a caravan park, the specialist solicitors we partner with will be happy to represent you on a no win no fee basis. That means:
- You will not have to pay anything upfront to start your claim.
- If you lose, you won’t have to pay your solicitor a single penny, so there is no financial risk.
- If your claim is successful, a pre-agreed percentage capped at 25% will be deducted from your compensation as your solicitor’s success fee.
Start your claim today!
If you suffered any type of accident at a holiday camp or caravan park and you want to make a personal injury claim, do not hesitate to contact us for legal advice.
Our friendly legal advisers will offer you a free consultation and pair you with a specialist solicitor if you can proceed with a claim. The solicitor will:
- Provide you with a no win no fee service.
- Help collate evidence to support your claim.
- Handle all communication on your behalf.
- Negotiate the maximum amount of compensation for your injuries.
To discuss your claim with a legal adviser, call 0800 470 0474 today or use our online claim form to request a call back.

